UX – Creativepouch

Empaty Map and a User Journey & Emotion Map – User Experience

admin — Tue, 22 Oct 2019 08:21:59 +0000

You can create paper prototypes as well as computer-based interactive prototypes. Creating these prototypes should be quick, not final design. The prototype is given to users who are told the story (realistic) and then given the task to perform using the product (prototype). As soon as the user begins to take action on the prototype, everything is documented (deviations from the red line – specific locations where unwanted actions were observed). It is desirable for the user to “think aloud”, which allows them to record what emotions and thoughts the user has at the time of use. You can create an Empaty Map and a User Journey & Emotion Map by gathering all the information.

Empaty map example

User Journey & Emotion Map example

We recommend using a microphone or a video camera to document everything you observe during the test.

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User Experience Cards (Create your Web Navigation)

admin — Mon, 21 Oct 2019 13:23:00 +0000

To create a convenient transition between sections and find information faster, you can create cards with section titles and distribute them to potential users, who will rank them in groups and subgroups. This way you can group any information.
This investigation requires 5-20 users to group the cards. The results should be summarized and appropriate conclusions drawn (observe which variants are repetitive or similar).

Such cards are created and compiled by the information architect. It is also the responsibility of the Information Architect to maintain a consistent style between button names, definition of category names, etc.
In fact, the only and successful ways of organizing information are by using the following parameters:

Objectively – geographically, alphabetically, chronologically, volume / size;

Subjectively – categories, volumes / size / popularity.

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